Posts Tagged ‘Sales’

May 0920

Whale Hunting as a Metaphor for Landing Large Accounts

Whale HuntingAt a recent Vistage meeting, I had the pleasure of hearing Tom Searcy, author and CEO of Hunt Big Sales, a sales consulting and training company, talk about how small businesses can land big sales that will transform their companies. Tom likens the process to whale hunting, which:  requires planning and skills, can’t be done by one person (it takes a village, actually), and can keep a large number of people fed (or employed) for a long time.

Tom says that whales are like large companies and we all know that large companies usually buy from other large firms because they:

  • Are perceived as having more resources
  • Have a more well-known brand and reputation
  • Speak the language of whales
  • Represent less risk and more security

We’ve heard it before: “nobody gets fired for picking (fill in large company name).”  So how is a small business supposed to compete against the big guys? Tom says that large companies pick small companies when they are looking for an advantage in their business, specifically:

  • Innovative solutions that are usually  not associated with larger, bureaucratic companies
  • Access to the brightest talent
  • Speed and nimbleness
  • Knowledge of a niche market
  • A relationship with a company where they’re not just another customer

Ultimately, small businesses can only the land the big sales when:

  • Executive management is involved in the sales process because whales will only talk to senior staff
  • Someone on the customer side believes the small business can help them move the needle in their business in a big way

Read the rest of this entry

Jan 0908

El Cheapo Ways to Announce Your Web Site Launch

Announce Your Web Site LaunchMatrix Group recently launched a new Web site for the International Association of Chiefs of Police.  Prior to the launch, Chuck and David, our esteemed clients, asked for some suggestions on ways to promote the new launch.  Here were some of my suggestions, including some easy and inexpensive tips:

  • Send out a special e-blast to your membership or customers. Be sure to highlight new features, new functionality, tips for navigation, links to popular pages, etc.
  • Include an article in your newsletter or magazine. Consider a series of articles in the next few issues of your publication.  In each issue, focus on something different about the new site, e.g., the navigation, how to use the site search, how to manage their profile, etc.
  • If you have a printed magazine or newsletter, put in a house ad that promotes the new site. Include a screen shot and list of new features and benefits.
  • Ask your staff to update their e-mail signatures with a message and URL, e.g.,Visit the redesigned Matrix Group Web site – http://www.matrixgroup.net
  • Read the rest of this entry

Dec 0815

Retailers: When Soliciting Feedback from your Customers, Be Ready for It!

Gingerbread TrainThe holidays are all about traditions and last Saturday, my son and I engaged in one of my favorites: we created a gingerbread train.  I’ve been making gingerbread houses for years, first by myself, then with my niece and nephew. and now with my son.  This year, we updated the tradition to decorate a gingerbread train because CJ is obsessed with trains.

I picked up the gingerbread train kit from Target, the manufacturer is Create a Treat, LtdThe cute box says: We want to hear from you, send a photo to myhouse@createatreat.com.

Now, I’m not one to send photos of my kid to various contests.  But I thought it would be fun to send a photo of our finished gingerbread train. So I sent a nice message with a nice story to myhouse@createatreat.com.  So what happened?  You guessed it: the message bounced back with this message:

The message you sent to createatreat.com/myhouse was rejected because it would exceed the quota for the mailbox. Read the rest of this entry

Jun 0816

Selling the Invisible

My bible on selling services, customer service and marketing.

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About the Author

Joanna Pineda

Founder, CEO Matrix Group International

CEO, Founder & Chief Troublemaker, Matrix Group

A Chief Troublemaker's insight on effective marketing strategies, customer service, leadership, Web 2.0, Web 3.0 and beyond.

Joanna is known for her visionary big-picture thinking and drive for excellence. Combining her broad liberal arts background and passion for technology, she started Matrix Group in 1999, today a leading interactive agency. As a trusted advisor, Joanna inspires and motivates her clients and employees alike to simply, "be better." Joanna's mantra: "DO or DO NOT. There is NO TRY!"

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