What’s Your Membership Experience?

I’ve blogged in the past about Vistage, the CEO membership organization that I’ve been a member of for five years. I was talking with a Vistage VP a few weeks ago and he summed up the Vistage experience quite succinctly: strong peer advisory group with well-​​​​run meetings, effective coaching and world-​​​​class speakers. In other words, […]

Time To Get Serious About Your Passwords

A couple of weeks ago, the daily deal website LivingSocial reported a cyberattack that breached the accounts of some 50 million subscribers. The information breached included names, email addresses, date of birth, and encrypted passwords. Ugh. These system breaches are so common these days that we change passwords, shrug and move on. And yet most […]

Why Are Infographics So Hot?

Version 13.2 of MatrixMaxx was released last week and it had several notable, new features related to visualization. The first is an infographics builder that lets clients chart meeting registrations against membership data and individual demographics. For example, a client might chart meeting registrations by member type, job level and job function. The second is […]

How Can Your Organization Use Crowdsourcing To Increase Member and Customer Benefits?

My family went to New York for Spring Break. During the obligatory visit to the flagship FAO Schwarz store, my husband caved and bought our 8-​​​​year old a LEGO Minecraft kit. Don’t know about Minecraft? As far as I can tell, Minecraft is THE hot game for boys, who play it on computers, tablets and […]